Vendor Groups

Users & Security


Create vendor groups to allow third-party users controlled access to systems. This may be needed to provide support, maintenance, or any other task that requires access to the system. You can configure up to 50 vendor groups.

Add New Vendor Group


Enter a name for this vendor group.

Authorization Settings

Group Policy

The selected group policy defines the permissions, memberships, and other settings to all users authenticating with this vendor. These settings cannot be changed on a per-user basis. Select a policy from those available, or go to Users and Security > Group Policies to create a new one.

Group Policies that grant administrative permissions are not available for vendors.

Account Expires After

Set the number of days after which the account will be deactivated.

Notify the PRA Admin when a User is Added to this Vendor Group

If this box is checked, an email is sent to the PRA admin each time a new user is added to the group. You can require PRA admin approval for new members. If admin approval is required, a message displays next to the new member's name in the group member's list, indicating that the user Needs Approval.

Require PRA Admin approval to Activate Users in this Vendor Group

If this box is checked, a PRA admin must approve new members.

PRA Administrator

Click the search field to select a PRA administrator.

Network Restrictions

Network Address Allow list

Enter network address prefixes, one per line, in the formats shown in the examples. Netmasks are optional, and they can be given in either dotted-decimal or integer bitmask format. Entries that omit a netmask are assumed to be single IP addresses.

Vendor Portal Settings

You can customize the vendor self-registration portal users see when they register. Changes are not applied until after the vendor group is saved.

Enable Vendor Portal

Check the box to enable the vendor portal. This feature can only be turned on after selecting a group policy under Authorization Settings.

Upload Logo

Click to upload a logo. This can be your logo, or the vendor's logo, depending on your needs and preferences. For best results use an image that is 128x128 pixels. You can apply two accent colors and one background color:

  • Accent Color 1: Controls the section header background color, border color, and dark text color.
  • Accent Color 2: Controls the link color, button background color, and the language globe color.

Click Revert to Default if you do not want to keep the changes you made.

Portal Instructions

Enter the text to be displayed to users when they register in the self-registration portal.

Email Subject

This is the email subject that users see when they receive their confirmation email, after they have registered through the self-registration portal.

Email Body

Enter the text for the confirmation email sent to users after they submit the registration form.

Vendor Portal URL

Enter the URL for the users' registration site.

Email Domain Allow List

You can restricts email addresses to the domains listed here when users register through the portal. Enter one email domain per line. Commas and spaces are prohibited. If not provided, there are no restrictions on allowed email addresses.

Configurable Slug

Enter the URL slug for your site.

When done click Preview Vendor Portal to see how the portal will look.

Vendor Administrators

After clicking Save on the newly created vendor group, you are notified that all vendor groups must have one user assigned as vendor administrator. You can either click Proceed to assign a vendor administrator or add the admin user later from the Vendors page.


Vendor admins cannot add other vendor admins.

Add User

When adding a vendor admin, ensure the Vendor Group Administrator box is checked.