Jump Groups: Configure Which Users Can Access Which Jump Items


Jump Groups

Jump Groups

A Jump Group is a way to organize Jump Items, granting members varying levels of access to those items. Users are assigned to Jump Groups either from this page or from the Users & Security > Group Policies page.

Add New Jump Group, Edit, Delete

Create a new group, modify an existing group, or remove an existing group.

Search Jump Groups

To quickly find an existing group in the list of Jump Groups, enter the name, part of the name, or a term from the comments. The list filters all groups with a name or comment containing the entered search term. The list remains filtered until the search term is removed, even if the user goes to other pages or logs out. To remove the search term, click the X to the right of the search box.

Add or Edit Group


Create a unique name to help identify this group. This name helps when adding Jump Items to a group as well as when determining which users and group policies are members of a Jump Group.

Code Name

Set a code name for integration purposes. If you do not set a code name, PRA creates one automatically.

ECM Group

Select which ECM group to associate with the Jump Group. The dropdown menu shows ECM groups have been created on the site. If there are no custom ECM Groups, only Default is available as an option. Credential requests originating from Jump Items in a Personal Jump Group are routed to the Default ECM group.

This feature is only present if enabled when your site is built. If it is not present, please contact your site administrator.

While the ECM Groups must exist to be associated with a Jump Group, they still need to be associated with an API Account in order for routing to occur. For more information, please see API Configuration: Enable the XML API and Configure Custom Fields.


Add a brief description to summarize the purpose of this Jump Group.

Group Policies

This displays a listing of the group policies which assign users to this Jump Group.

Allowed Users

Search for users to add to this Jump Group. You can set each user's Jump Item Role to set their permissions specific to Jump Items in this Jump Group, or you can use the user's default Jump Item Roles as set on the Users & Security > Group Policies or Users & Security > Users page. A Jump Item Role is a predefined set of permissions regarding Jump Item management and usage.

You can also apply a Jump Policy to each user to manage their access to the Jump Items in this Jump Group. Selecting Set on Jump Items instead uses the Jump Policy applied to the Jump Item itself. Jump Policies are configured on the Jump > Jump Policies page and determine the times during which a user can access this Jump Item. A Jump Policy can also send a notification when it is accessed or can require approval to be accessed. If neither the user nor the Jump Item has a Jump Policy applied, this Jump Item can be accessed without restriction.

Existing Jump Group users are shown in a table. You can filter the list of users by entering a username in the Filter box. You can also edit a user's settings or delete the user from the Jump Group.

To add groups of users to a Jump Group, go to Users & Security > Group Policies and assign that group to one or more Jump Groups.

Edit and delete functionality may be disabled for some users. This occurs either when a user is added via group policy or when a user's system Jump Item Role is set to anything other than No Access.

You can click the group policy link to modify the policy as a whole. Any changes made to the group policy apply to all members of that group policy.

You can click the user link to modify the user's system Jump Item role. Any changes to the user's system Jump Item role apply to all other Jump Groups in which the user is an unassigned member.

You also can add the individual to the group, overriding their settings as defined elsewhere.

For more information, please see Use Jump Groups to Configure Which Users Can Access Which Jump Items.