Diagnostic Messages 9000 - 9200.03

Number Diagnostic Text Meaning Action

9000

Success

Operation was successful.

 

9001

Unable to connect. Incompatible Versions or settings

The client and server versions or settings mismatch. The client and version configurations should match.

Upgrade pblogsync and pblogsyncd, and check pb.settings.

9002

Unknown request received

A request received by the server could not be recognized.

Upgrade pblogsync and pblogsyncd.

9003

Invalid Path or Filename

Client requested a log file that is either invalid or not accessible.

Check the path and file name.

9004

At least one of the log files contains a different unique ID

The unique ID is not the same for all files which indicates different sessions.

Verify files are from the same session or use -I/--ignored.

9005

Log file was not sent out

The program was unable to transfer the log file between the server and the client.

Verify the connection was operational.

9006

Files could not be sorted

The log files could not be sorted in chronological order.

Verify there are not any time conflicts.

9007

Unable to connect

Unable to connect.

Check the port numbers, server availability, and firewall settings.

9008

Unrecognized command argument

Incorrect argument or value.

Check and correct transaction options and values.

9009.01

APR could not initialize <APR internal message> <APR internal error number>

Unable to perform APR initialization.

Internal error. The APR initialization function failed.

9009.02

APR could not allocate pool <APR internal message> <APR internal error number>

Unable to allocate memory pool.

If the operating system diagnostic message indicates a lack of memory, you may need to increase the swap space on the affected machine.

9009.03

APR could not connect <APR internal message> <APR internal error number>

Unable to connect to message server.

Check the message, host name, and port number.

9009.04

APR could not send frame <APR internal message> <APR internal error number>

Unable to send data frame to message server.

Verify the connection was operational.

9009.05

APR could not send message <APR internal message> <APR internal error number>

Unable to send message to message server.

Verify the connection was operational.

9009.06

APR could not send disconnect <APR internal message> <APR internal error number>

Unable to send disconnect message to message server.

Verify the connection was operational.

9009.07

APR could not disconnect <APR internal message> <APR internal error number>

Unable to disconnect from message server.

Verify the connection was operational.

9010.01

PSMC settings error: Missing PSMC message queue server host name

Required console settings are missing in the settings file.

Check the message queue and server host name in the console settings file.

9010.02

PSMC XML string memory allocation error

Unable to allocate memory for the XML string.

If the operating system diagnostic message indicates a lack of memory, you may need to increase the swap space on the affected machine.

9010.03

PSMC XML string out of memory

The XML string is out of memory.

Internal error. Allocated string out of memory.

9010.04

Could not connect to PSMC message queue after all failover tries

Unable to connect to message server after trying to failover to another server.

Check the message host name and port number, and verify the connection is operational.

9010.05

PSMC settings error: Invalid PSMC message queue server port number

Required console setting is invalid.

Verify message host port number.

9010.06

PSMC settings error: Invalid PSMC message queue server connection retry value

Required console setting is invalid.

Verify message host connection retry value is valid.

9010.07

PSMC I/O Log Body write error: Invalid input string(s)

Invalid I/O log input string was entered.

Internal error. Invalid I/O data fragment format.

9011.01

PowerBroker Identity Services eventlog XML string memory allocation error

Unable to allocate memory for XML string.

If the operating system diagnostic message indicates a lack of memory, you may need to increase the swap space on the affected machine.

9011.02

PowerBroker Identity Services eventlog XML string out of memory

The XML string is out of memory.

Internal error. Allocated string out of memory.

9100

Policy file updated by PSMC

The console manager's policy editor file was successfully applied to the local system

No action is required.

9101

Authentication Failed

Authentication failed between the APR and message server.

Check the user/password/installation key.

9102

Could not read policy

Unable to read policy from message queue. Check attached code with the APR guide to understand the issue.

Check the settings, and restart the process.

9103

could not subscribe

Unable to subscribe. Check the attached code for further explanation from the APR manual.

Check the settings, and restart the process.

9104

could not read initial response

Unable to read the initial message queue response. Please refer to the internal code given.

Check the settings, and restart the process.

9105

unable to login

Unable to login the message queue.

Check the settings, and restart the process.

9106

Unable to connect to <host>,

<port> (internal error code)

Unable to connect to the message queue on a given host.

Check the settings, and restart the process.

9107

no message servers defined

 

 

9108.01

Unable to save temporary policy file for authentication

Privilege Management for Unix and Linux received an updated policy file, but it was unable to save it locally in the /etc/.pbew.conf.

Check the reasons why the new policy could not have been saved to /etc/.pbew.conf.

9108.02

psmc policy file authentication failed

The file was corrupted.

 

9109

unable to start PSC monitoring process

pbsyncd was unable to start a console monitoring process.

Check the settings and the memory available. Restart.

9110

unable to lock file <filename>

pbsyncd was unable to obtain an exclusive write lock on the policy file.

Check for reasons why the policy file (pbew.conf) cannot be locked for updates.

9111

Error: no psmc installation id defined

A command was issued to establish communications with the console, but no psmcinstallationid keyword was found.

Check the psmcinstallationid keyword is in the settings.

9112

Error initializing PSMC mangler

An error occurred while initializing the console mangler with the key.

Check the console's key file.

9113

Unable to read psmc settings

Privilege Management was unable to decrypt the the console settings file using the given key.

Check the console settings and key file integrity.

9114

Unable to open psmc settings file

Unable to open the console settings file.

Check existence and permission of the settings file.

9115

Unable to get a response from pbcheck

Privilege Management was unable to get a response from pbcheck while executing a policy update.

Verify pbcheck is accessible from pbsyncd.

9116

unrecognized policy header received from host

Unrecognized policy header received from the console.

 

9117

Error: select return value wasn't zero, but FD is NOT SET on fd:<number>

fd is not writable.

Contact BeyondTrust Support.

9200.01

<program name> can't set the specified locale.

Unable to set the specified locale.

Check the locale setting in the system.

9200.02

Invalid multibyte character, Couldn't convert string to wide characters.

Unable to convert multibyte character to wide character.

Check that the input string is a valid multibyte character.

9200.03

Failed to convert character to multibyte sequence

Unable to convert wide character to multibyte sequence.

Check that the input string is a valid wide character.