ServiceNow Integration Error Codes

These codes may be shown in dialogs that are displayed at various points in the ServiceNow integration.

Error Code Symptom
SVN-STG-001 Authentication values are not configured in the ServiceNowSettings.json file.

SVN-VSN-001

SVN-VSN-002

Either the Endpoint Privilege Management for Windows or the Endpoint Privilege Management Policy Editor versions are not high enough to support Power Rules.
SVN-URL-001 The instance of ServiceNow in the ServiceNowSettings.json file cannot be reached.
SVN-USR-001 The end user trying to create the incident in ServiceNow does not have an account in ServiceNow.
SVN-INC-001 The incident was not created successfully.