ServiceNow Integration Error Codes

These codes may be shown in dialogs that are displayed at various points in the ServiceNow integration.

Error Code Symptom
SVN-STG-001 Authentication values are not configured in the ServiceNowSettings.json file.



Either the Endpoint Privilege Management for Windows or the Endpoint Privilege Management Policy Editor versions are not high enough to support Power Rules.
SVN-URL-001 The instance of ServiceNow in the ServiceNowSettings.json file cannot be reached.
SVN-USR-001 The end user trying to create the incident in ServiceNow does not have an account in ServiceNow.
SVN-INC-001 The incident was not created successfully.