Approve or Deny Requests for Passwords and Sessions

When a password request for a system is successfully submitted, the associated approvers for that system are notified by email of the pending request. If you have permissions to approve requests for password releases or sessions for managed systems, you can approve and deny requests from the Approvals tab, as follows:

 

1. Go to Password Safe > Approvals.
2. Click the vertical ellipsis to the right of the request and select Approve Request or Deny Request.

 

To add a comment to the approval:

3. Click the vertical ellipsis to the right of the request and select View Request Details.

4. Enter a comment for the approval.
5. Click Approve or Deny.
6. To lock the request, even if it has previously been approved, click Lock. This prevents the requestor from triggering a new session from it.
   • The request can be unlocked to re-allow access.
   • Lock is unavailable if there is an active session running for that request.

 

An approver is asked to confirm any denied requests. Once a request is approved, the approver can still deny it if the situation warrants.