Search and Access Managed Systems from PRA Consoles

Prerequisites and Limitations

The Password Safe and Secure Remote Access integration must be fully configured before Managed Systems can be searched and accessed.

Searching and accessing Password Safe Managed Systems requires a deployed Jumpoint in PRA. In addition, the Password Safe installation must use the same user authentication method as Privileged Remote Access.

This feature is available for Managed RDP and shell systems. Web Jump and multiple Jumpoints (network) are not available, but are planned for future releases.

Clustered Jumpoints can be used, and external Jump items do not count toward the endpoint license count.

Enable External Search in Privileged Remote Access /login

External Jump must be enabled before use.

  1. In /login, navigate to Management > Security.
  2. Scroll down to Access Console.
  3. Check Allow Search for External Jump Items.
    • The setting does not take effect until the software is restarted.
    • A pop-up window provides the options to Restart Now or Restart Later. If you are also changing the External Jump Group Name, you can select Restart Later.
  4. Select the Jumpoint for External Jump Sessions from the dropdown list of available Jumpoints.
    • This field is available only when Allow Search for External Jump Items is checked.
    • All sessions started from external Jump items are performed through the Jumpoint selected here. This Jumpoint must be positioned on the network to have connectivity to any of the external Jump items that are potentially returned by the ECM.
  5. Enter an External Jump Item Group Name.
    • This field is available only when Allow Search for External Jump Items is checked.
    • The default is External Jump Items.
    • This name displays when viewing Jump Groups in the Access Console or the Web Access Console.
  6. Click Save.
  7. A pop-up window provides the options to Restart Now or Restart Later. Click Restart Now to enable external search or apply other changes made.

Screenshot of Security - Access Console settings, with search for external jump items configured.

Search

Once configured and enabled, external Jumpoints can be searched in the Access Console and the Web Access Console .

  1. Go to the console, and view the list of Jump Groups.
  2. Select the group for external Jump items. The name of this group is the name provided when you enabled external search.

You can skip this step and run the search from the default My Jump Groups, as the search includes external Jump items with other results.

  1. No entries appear in this group until a search is run. Enter a search term or characters to see available endpoints found in Password Safe.
    • In the Access Console, details displayed about each Jump item include the Hostname/IP, Jump Method (RDP or shell), and Comments. Click the Jump Item or Endpoint for additional information and the option to Jump.
    • In the Web Access Console, details displayed also include Status and Last Accessed. Click the i icon at the right end of the row for additional information and the option to Jump.

Jump items may display but not be available, and show the comment Jumpoint for External Jump Items not configured. This occurs when an appropriate Jumpoint for External Jump Sessions has not been selected when enabling external search.

  1. Once a Jump item or endpoint has been accessed, it is available in the Recently Used group.