What's New! Remote Support 22.1 Customer Webinar

In this on-demand webinar, you will get a full look at our latest Remote Support innovations and enhancements. Our exciting new features empower the IT Service Desk to work more efficiently, solve incidents faster and increase end-user satisfaction, all while maintaining the highest standards of security.

Learn how to leverage and adopt NEW features like:

• Dark Mode - Our most requested feature becomes a reality! Users can now select Dark Mode in the desktop console, letting those who prefer to avoid bright screens and reduce eye strain enjoy the updated colors and icons optimized for this theme. In Dark Mode, our solution uses a darker color palette for all screens, views, menus, and controls, and it uses more vibrancy to make foreground content stand out against the darker backgrounds. Dark Mode supports all features of the product.
• Vault - Jump Item Association - Administrators can limit the credentials available for injection in a Jump session by associating Vault accounts and Vault account groups with Jump Items. Associations can be direct or dynamic with the help of match criteria based on Jump Item properties.
• Vault - Account Policies - Vault account policies can be assigned to Vault accounts or Vault account groups, providing administrators with additional granularity regarding Vault account settings. Vault account policies can define whether the account is included in scheduled password rotation, the account’s maximum password age, automatic rotation after check-in, and whether the account is available for simultaneous checkout.
• MacOS Monterey Support - BeyondTrust has supported Mac OS X since 2007. And, unlike other Secure Remote Access solutions that stop with basic support, BeyondTrust offers largely the same functionality for Mac as it does for Windows. Remote Support now fully supports MacOS Monterey systems.

And more!

Meet the Presenters

Duane Simms, Senior Product Manager