Remote access tools and pathways are increasingly being exploited by cyberattacks as backdoors into end-user and customer environments, so organizations should take a security-conscious approach to the evaluation of any remote support/remote access solutions. Watch this technical product clinic on how organizations need remote support solutions that can cover an expansive list of use cases, while making your entire service desk experience better.

During the first 15 minutes BeyondTrust’s Sr Solutions Engineer, Joe Vachon will demonstrate how our Remote Support Solution can help you:

The last 15 minutes will be saved for live attendee Q&A.

Meet the Presenters

Photograph of Joe Vachon

Joe Vachon, Senior Solutions Engineer

Joe Vachon is a Senior Solutions Engineer who has been with the company since 2004. He works closely with customers, partners, and company representatives from a technical perspective; installations, demonstrations, Proof of Concept. Working with all parties to help them understand, conceive, test, and architect solutions to the scenarios they need to address in their environment.

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