APJ | Customer Tips & Tricks: Chat in Remote Support
with Sandra Hanna, Vice President, Education Services
You will learn how to use your existing BeyondTrust Remote Support software to enable Chat support. Join BeyondTrust University Vice President, Sandra Hanna, for insight into the Chat Best Practices within Remote Support.
Attendees will learn:
Why do you want to enable chat
Which chat Initiation options to use, including Microsoft Teams
What Representative Console chat tools are available
How to measure chat (KPIs) key performance indicators