Resolved an issue with the Galaxy Tab v1 screen sharing being off by 90 degrees.
Resolved issues with the Power button not waking the screen after going to sleep. Note that some older devices might still exhibit this problem.
Resolved an issue with the chat window not coming to the foreground when the user needed to respond.
Resolved an issue with sending large files through File Transfer.
Resolved an issue where new session notifications for Rep Consoles were sometimes missed on non-US versions of devices.
Resolved an issue where multiple back-to-back screen sharing sessions could cause undesired behavior.
The Bomgar Samsung Android Customer Client works with:
Samsung Android phones and tablets running Android 2.3 or greater
Existing Bomgar installations, version 12.1.1 or greater
Support sites with a trusted CA-signed certificate on the appliance
The Bomgar Samsung Android Customer Client is available for download in Google play.
This app works on all Samsung devices running a Samsung-signed operating system. If it is a Google-signed operating system (even on Samsung hardware) (e.g. Samsung Galaxy Nexus), the Bomgar app will not function.