This version of Remote Support has been certified for physical BeyondTrust Appliances, virtual BeyondTrust Appliances, and cloud deployment models. This release requires Base software Base 5.4.0. New Features and Enhancements:
The Privileged Remote Access software has been updated with the new logo and branding.
Improvements have been made to Vault scalability.
Vault and the Endpoint Credential Manager can now be used simultaneously.
Privacy Screen is now supported on Windows 10.
macOS 10.14 Mojave is now supported.
Animated cursor support has been added for Windows cursors.
A list of recently used Jump Items has been added to the access console.
A What’s New window appears in the access console the first time a user logs in after a software update.
Better zoom control has been added to the access console.
Web Jump now supports copy and paste.
Privileged Remote Access can now be used in Atlas environments. Issues Resolved:
Resolved an issue with the non-elevated Event Viewer special action not working properly.
Screen sharing now stops if session recordings are enabled and recording is interrupted for any reason. Restarting screen sharing resumes recording for that session. Resolved an issue with pinning the session’s sidebar when the access console was running on a system with a lower resolution screen size. Resolved an issue with the access console not setting its window name in a way that other programs could find.
Resolved an issue with viewing events through system info after pressing the refresh button multiple times.
Resolved an issue with artifacts being left behind while scrolling in Actual View mode.
Resolved an issue with the contents of a window dragged during screen sharing not being displayed after the window is dropped. API
Resolved an issue with Network Restrictions blocking the Client Scripting API.
Resolved an issue with long customer agreements not showing the Accept/Decline radio buttons or the OK button when viewed with high scaling. Resolved an issue with windows not being visible while dragging. Resolved an issue with CTRL+ key combinations not working correctly when sent to an endpoint client running on CentOS. Jump Item
Resolved an issue with a carriage return in the Add/Remove Programs listing.
Endpoint Analyzer has been deprecated and removed from the product.
32-bit Jumpoints have been deprecated and will be removed in a future release.
Resolved an issue with Protocol Tunneling sometimes not working behind a Jumpoint-enabled proxy.
Resolved an issue with Jumpoints sometimes failing to install behind authenticating proxies.
Resolved an issue with being prompted for credentials every time a Jump is being performed.
Resolved an issue with the endpoint client not having focus upon session start on Macs.
Updated the prompt for full screen access on macOSes to also provide a link to the settings location.
Resolved an issue with installing macOS upgrades if an elevated Jump Client was installed.
Privileged Web Access Console
Resolved an issue with the full screen option in the privileged web access console as of Chrome 71.
Resolved an issue with multiple prompts appearing when attempting to run a Shell Jump session from the privileged web access console. Resolved an issue with some errors being displayed in the browser’s console while running the privileged web access console. RDP
Resolved an issue with RDP connections failing to connect behind proxies.
Resolved an issue with sending UPN-based credentials through RDP Jump Clients.
RDP rendering is now paused when screen sharing is not active.
Resolved an issue with using Unicode characters on an RDP Jump Item from a macOS.
Resolved an issue with the Cancel button not working when prompted to pin an RDP session.
Resolved an issue with remote RDP sessions disabling remote sound instead of just local playback.
Resolved an issue with single and double quote key injection into Remote RDP sessions.
Resolved an issue with quotes around boolean values in the SCIM service provider configuration files.
Resolved an issue with some default values in the SCIM service provider configuration.
Corrected a typo in the SCIM service provider configuration schema.
Resolved an issue with DisplayName being used instead of UserName during credential injection.
Resolved an issue with two-factor authentication after a user is moved to a new OU in Active Directory.
Resolved an issue with switching two-factor applications.
Resolved an issue with exiting a Shell Jump session in a tab causing the tab to remain open until the representative console is restarted. Resolved an issue with holding down the arrow key in vi during Shell Jump sessions causing the session to disconnect. Smart Card
Resolved an issue with the Virtual Smart Card feature having problems with the Windows login interface after the SmartCard is plugged in. Syslog
Resolved an issue with adding or removing two-factor authentication not being logged to syslog.
Resolved an issue with some discovery errors not being displayed to the user.
Local accounts can now be automatically rotated after use.
Resolved an issue with an error message being displayed when trying to inject local administrator credentials into a UAC prompt. Resolved an issue with Vault credential permissions being removed from Group Policies after the site had been upgraded. Resolved an issue with the key icon not always being present for credential injection.
Resolved an issue with HTTP authentication appearing immediately on page load, causing the session not to connect.
Increased the default Web Jump credential injection timeout from one to three seconds.
Resolved an issue with credential injection failing on sites that use span elements in the login form.
Resolved an issue with credential injection errors on websites that use images as submit buttons.
Resolved an issue with an error being displayed when starting a Web Jump session to site running Flash.
Resolved an issue with symbols on the number pad not working through Web Jump.
Resolved an issue with Web Jump injecting credentials to sites that had prefilled forms.
Resolved an issue with Web Jump injecting credentials to sites that return repeat prompts.
Resolved an issue with not being able to inject keyboard or mouse events through Web Jump to VMware Horizon VDI environments. Reduced the initial timeout before injecting credentials into some sites that use only URL changes to indicate login.
Resolved an issue with sessions spawned behind proxies sometimes not using the proxy to connect to the appliance.
Added endpoints and Vault accounts to the warning message when deleting Jump Groups.
Updated the help text on the Vault > Accounts page. Notes:
Supports upgrades from Privileged Remote Access 18.2.2+.
The API version has been increased to 1.19.0.
Requires Integration Client 1.6.3+.
Requires Endpoint Credential Manager 1.2.4+.
This release is certified with the following mobile versions: