New Features and Enhancements:
- Support for iOS 10.x – The iOS representative console app has been certified to run on iOS 10.x.
- Command Shell Access from Mobile – The iOS representative console now has the capability to access the command shell for support sessions and Shell Jump sessions.
- SAML Login on Mobile – The iOS representative console app now supports SAML authentication for logging in.
- 1Password Integration – Password managers such as 1Password can be used to log into the iOS representative console for quicker access.
- Resolved an issue where attempting to send a rep invite would take the user back to the Member Actions menu.
- Resolved an issue where stopping command shell access would cause the rep console app to close unexpectedly.
- Resolved an issue with getting logged out due to the idle rep logout timer, even though the representative was active.
This version of the Bomgar iOS Rep Console is certified with:
- iPhones and iPads running iOS 8.2 or greater.
- Existing Bomgar installations, version 15.1.1 or greater.
- Remote Support sites with a trusted CA-signed certificate on the appliance.
- The Bomgar iOS Rep Console is available for download in the App Store.