We are pleased to announce the release of Bomgar’s 10.2 software. This major release includes feature additions, Jump technology and presentation enhancements, customer experience improvements, and increased management capabilities, as well as BlackBerry support and integration with a major support desk management system.

New Features and Enhancements:

Service desk Integration:

* Features with an asterisk (*) require an Enterprise license.
Non-English translations for Bomgar 10.2 will be available in an upcoming maintenance release.