Accelerated Time to Value
Privileged Remote Access is the access solution for a broad range of needs. From internal IT Admins and vendors, to Operational Technology (OT) and Cloud Infrastructure Access use cases, Privileged Remote Access provides simple secure remote access for trusted users and vendors connecting to your systems, while eliminating the need for VPNs and known credentials.
BeyondTrust Professional Services Privileged Remote Access packages offer scalable services engagements, with a drive toward providing customer self-sufficiency at all points along the engagement. The outcomes you receive are rooted in our best practices and are delivered in several Tiers, each representing increasingly comprehensive solutions.
Customer Outcomes
Tier 1 Outcomes
Delivers the essential Privileged Remote Access feature set for your environment. You will see immediate value in your ability to connect to any system, anywhere and collaborate both internally and with vendors all without using a VPN.
Tier 2 Outcomes
Increase the value and security posture of your Privileged Remote Access deployment through credential injection via the built-in credential vault and through the use of MFA on initial login.
Tier 3 Outcomes
For globally distributed teams and enterprises, BeyondTrust Privileged Remote Access offers an ATLAS configuration. The Tier 3 deployment configures ATLAS to work optimally for highly-distributed environments and allows the scale that larger organizations require.
Professional Services Criteria | Tier 1 | Tier 2 | Tier 3 |
|---|---|---|---|
| Appliance Deployment | |||
Cloud | Yes | Yes | Yes |
On-Premises (number of appliances) | 1 | 2 | 3-6 |
Failover Configured and Tested | Yes | Yes | |
Atlas Configured and Tested | Yes | ||
| User Authentication | |||
Local, LDAP, Active Directory, or SAML | Yes | Yes | Yes |
MFA via SAML | Yes | Yes | Yes |
MFA via Kerberos / RADIUS / Smart Card (1 Provider) | Yes | Yes | |
| Technical Use Cases[1] | |||
Integration Client Setup (Session/recording archival and automated configuration backup) | Yes | Yes | Yes |
Vault Credential Injection (5 Endpoints and 5 Credentials) | Yes | Yes | |
| Teams Configured | |||
Teams Configured (up to) | 5 | 10 | 15 |
| Client Deployment | |||
Access Consoles Manually Deployed | 5 | 5 | 5 |
Access Console Mass Deployment - Advised | Yes | Yes | Yes |
Endpoints Manually Deployed (per team/vendor) | 5 | 5 | 5 |
Endpoint Mass Deployment - Advised | Yes | Yes | Yes |
| Knowledge Transfer | |||
Provide knowledge transfer for daily maintenance of the system | Yes | Yes | Yes |
Implementation Closure Report | Yes | Yes | Yes |
Online Virtual Training | Yes[2] | Yes[2] | Yes[2] |
Onsite Classroom Training | Yes[2] | Yes[2] | Yes[2] |
- 1.Optional/additional costs
- 2.Use Cases for this product are specific to platform, to be discussed with Sales team