Accelerated Time to Value

Privileged Remote Access is the access solution for a broad range of needs. From internal IT Admins and vendors, to Operational Technology (OT) and Cloud Infrastructure Access use cases, Privileged Remote Access provides simple secure remote access for trusted users and vendors connecting to your systems, while eliminating the need for VPNs and known credentials.

BeyondTrust Professional Services Privileged Remote Access packages offer scalable services engagements, with a drive toward providing customer self-sufficiency at all points along the engagement. The outcomes you receive are rooted in our best practices and are delivered in several Tiers, each representing increasingly comprehensive solutions.

Customer Outcomes

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  • Tier 1 Outcomes

Delivers the essential Privileged Remote Access feature set for your environment. You will see immediate value in your ability to connect to any system, anywhere and collaborate both internally and with vendors all without using a VPN.

  • Tier 2 Outcomes

Increase the value and security posture of your Privileged Remote Access deployment through credential injection via the built-in credential vault and through the use of MFA on initial login.

  • Tier 3 Outcomes

For globally distributed teams and enterprises, BeyondTrust Privileged Remote Access offers an ATLAS configuration. The Tier 3 deployment configures ATLAS to work optimally for highly-distributed environments and allows the scale that larger organizations require.

Professional Services Criteria Tier 1 Tier 2 Tier 3
Appliance Deployment
Cloud Yes Yes Yes
On-Premises (number of appliances) 1 2 3-6
Failover Configured and Tested Yes Yes
Atlas Configured and Tested Yes
User Authentication
Local, LDAP, Active Directory, or SAML Yes Yes Yes
MFA via SAML Yes Yes Yes
MFA via Kerberos / RADIUS / Smart Card (1 Provider) Yes Yes
Technical Use Cases
Integration Client Setup (Session/recording archival and automated configuration backup) Yes Yes Yes
Vault Credential Injection (5 Endpoints and 5 Credentials) Yes Yes
Teams Configured
Teams Configured (up to) 5 10 15
Client Deployment
Access Consoles Manually Deployed 5 5 5
Access Console Mass Deployment - Advised Yes Yes Yes
Endpoints Manually Deployed (per team/vendor) 5 5 5
Endpoint Mass Deployment - Advised Yes Yes Yes
Knowledge Transfer
Provide knowledge transfer for daily maintenance of the system Yes Yes Yes
Deployment Summary Yes
Online Virtual Training Yes 1 Yes 1 Yes 1
Onsite Classroom Training Yes 1 Yes 1 Yes 1
  1. Optional/additional costs
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