Professional Services for Retina CS


BeyondTrust Professional Services deliver best practices and a cost-effective path to a successful Retina CS implementation. Professional Services security engineers partner with customers on installation, configuration, and knowledge transfer. Our services are available in tiered packages to meet your architectural and business requirements.

Professional Services Packages – Which Is Right for Me?

Selecting the right professional services package helps to ensure a positive business outcome. Our packages are designed to fit your preferred deployment technology and project scope. We’ll help you determine which tier will work best for you.

  • Tier 1: Retina CS using centralized scanning and reporting
  • Tier 2: Retina CS using remote scanners
  • Tier 3: Retina CS using remote scanners and agents
  • Tier 4: Retina CS using remote scanners, agents, and event collectors
  Tier 1 (5 days) Tier 2 (10 days) Tier 3 (15 days) Tier 4 (>15 days)
Professional Services Criteria
Vulnerability management via UVM Appliance
Vulnerability management via software installation  
Vulnerability management with remote scanners (software or appliances)  
Vulnerability management with Retina Configuration Compliance Module  
Vulnerability management with scan agents  
Vulnerability management with Retina Patch Management Module    
Vulnerability management with remote event collectors      
Professional Services Tasks
Define and implement what to scan
Configure scan parameters and credentials
Decide and schedule scan frequency
Complete (if required) scan policy documentation  
Define and prioritize assessment results  
Configure actionable reports for automation or delivery  
Integrate with supported SIEM solution  
Define SLAs and remediation automation    
Integrate with supported cloud connectors    
Integrate with supported third-party ticketing solution    
Training and Knowledge Transfer
Provide knowledge transfer for daily maintenance of Retina CS
Provide online virtual-based training to prepare for the implementation
Provide onsite classroom-based training to supplement the implementation optional

Take the Next Step

For more information on BeyondTrust Professional Services options, pricing and availability, visit the support site or contact us today.

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