BeyondTrust Professional Services deliver best practices and a cost-effective path to a successful Retina CS implementation. Professional Services security engineers partner with customers on installation, configuration, and knowledge transfer. Our services are available in tiered packages to meet your architectural and business requirements.
Professional Services Packages – Which Is Right for Me?
Selecting the right professional services package helps to ensure a positive business outcome. Our packages are designed to fit your preferred deployment technology and project scope. We’ll help you determine which tier will work best for you.
- Tier 1: Retina CS using centralized scanning and reporting
- Tier 2: Retina CS using remote scanners
- Tier 3: Retina CS using remote scanners and agents
- Tier 4: Retina CS using remote scanners, agents, and event collectors
|Tier 1 (5 days)||Tier 2 (10 days)||Tier 3 (15 days)||Tier 4 (>15 days)|
|Professional Services Criteria|
|Vulnerability management via UVM Appliance||♦||♦||♦||♦|
|Vulnerability management via software installation||♦||♦||♦|
|Vulnerability management with remote scanners (software or appliances)||♦||♦||♦|
|Vulnerability management with Retina Configuration Compliance Module||♦||♦||♦|
|Vulnerability management with scan agents||♦||♦||♦|
|Vulnerability management with Retina Patch Management Module||♦||♦|
|Vulnerability management with remote event collectors||♦|
|Professional Services Tasks|
|Define and implement what to scan||♦||♦||♦||♦|
|Configure scan parameters and credentials||♦||♦||♦||♦|
|Decide and schedule scan frequency||♦||♦||♦||♦|
|Complete (if required) scan policy documentation||♦||♦||♦|
|Define and prioritize assessment results||♦||♦||♦|
|Configure actionable reports for automation or delivery||♦||♦||♦|
|Integrate with supported SIEM solution||♦||♦||♦|
|Define SLAs and remediation automation||♦||♦|
|Integrate with supported cloud connectors||♦||♦|
|Integrate with supported third-party ticketing solution||♦||♦|
|Training and Knowledge Transfer|
|Provide knowledge transfer for daily maintenance of Retina CS||♦||♦||♦||♦|
|Provide online virtual-based training to prepare for the implementation||♦||♦||♦||♦|
|Provide onsite classroom-based training to supplement the implementation||optional|
Take the Next Step
Read the complete Data Sheet!