Looking for a ConnectWise Control alternative? This competitive document outlines some key differences between BeyondTrust and ConnectWise Control.

Is ConnectWise Control Designed for Enterprise Support Organizations?

IT help desks face an increasingly complex support environment, requiring flexible remote support options that scale, adapt, and continue to meet rigorous security requirements, and choosing the right remote support software is pivotal to the productivity and security of your service desk.

  • Platform Support - We consider how ConnectWise handles multiple operating systems for both the client and the support rep
  • Security - We look at how ConnectWise meets security needs with encryption, two factor authentication, and auditing capabilities
  • Integration - We ask how well ConnectWise integrates with the ITSM and CRM solutions commonly used in the enterprise
  • Management & Collaboration: We examine how well ConnectWise handles the needs of multi-tiered, multi-team support organizations