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  5. Frank Russell Company...

Frank Russell Company

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Research by TechValidate

Challenge

  • Uses BeyondTrust products to address the following challenge:
    • Remove local admin rights from users:, elevating privileges only when needed
    • Log, audit, and report on privileged activities

User Case

  • Uses the following BeyondTrust products:
    • BeyondInsight (Management, Reporting & Analytics Console)
    • PowerBroker for Windows / PowerBroker for Mac

Results

  • Rates their satisfaction for the following services from BeyondTrust:
    • Sales: very satisfied
    • Renewals: very satisfied
    • Professional services: very satisfied
    • Technical support: very satisfied
    • Customer portal: very satisfied
    • Documentation: very satisfied
  • Rates the following attributes of BeyondTrust’s staff:
    • Trustworthy: very
    • Responsive: very
    • Knowledgeable: very
    • Resourceful: very
  • Rates the following BeyondTrust product attributes:
    • Stable: very
    • High performing: very
    • Usable: usually
    • Effective: very
    • Comprehensive: very
    • Effective at providing strong ROI: very
Source: Douglas Einck, Senior IT Architect, Frank Russell CompanyTVID: 01D-130-941

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