Frank Russell Company

Challenge
- Uses BeyondTrust products to address the following challenge:
- Remove local admin rights from users:, elevating privileges only when needed
- Log, audit, and report on privileged activities
User Case
- Uses the following BeyondTrust products:
Results
- Rates their satisfaction for the following services from BeyondTrust:
- Sales: very satisfied
- Renewals: very satisfied
- Professional services: very satisfied
- Technical support: very satisfied
- Customer portal: very satisfied
- Documentation: very satisfied
- Rates the following attributes of BeyondTrust’s staff:
- Trustworthy: very
- Responsive: very
- Knowledgeable: very
- Resourceful: very
- Rates the following BeyondTrust product attributes:
- Stable: very
- High performing: very
- Usable: usually
- Effective: very
- Comprehensive: very
- Effective at providing strong ROI: very
Source: Douglas Einck, Senior IT Architect, Frank Russell CompanyTVID: 01D-130-941