Frank Russell Company

Challenge

• Uses BeyondTrust products to address the following challenge:
  • Remove local admin rights from users:, elevating privileges only when needed
  • Log, audit, and report on privileged activities

User Case

• Uses the following BeyondTrust products:
  • BeyondInsight (Management, Reporting & Analytics Console)
  • PowerBroker for Windows / PowerBroker for Mac

Results

• Rates their satisfaction for the following services from BeyondTrust:
  • Sales: very satisfied
  • Renewals: very satisfied
  • Professional services: very satisfied
  • Technical support: very satisfied
  • Customer portal: very satisfied
  • Documentation: very satisfied
• Rates the following attributes of BeyondTrust’s staff:
  • Trustworthy: very
  • Responsive: very
  • Knowledgeable: very
  • Resourceful: very
• Rates the following BeyondTrust product attributes:
  • Stable: very
  • High performing: very
  • Usable: usually
  • Effective: very
  • Comprehensive: very
  • Effective at providing strong ROI: very