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Annotation tools are availabe during screen sharing and presentation sessions. To start using Annotations, click on the annotations icon.

Clicking on any of the dropdown menu items turns the Annotations mode on. You can select from a number of tools to help you guide a customer through a series of steps, or to enhance a training session. The following tools and functions are available:

  • Virtual Pointer
  • Pen
  • Rectangle drawing tool
  • Ellipse drawing tool
  • Eraser
  • Undo
  • Clear
  • Red, Black, or White colors
  • Thin, Medium, or Thick line

You can select your tool from the Annotations dropdown menu, or by right-clicking inside the customer screen area. If you click on the areas outside of the customer screen the dropdown menu does not display.

Annotations appear on the customer screen to draw attention to specific points of interest or highlight areas as needed.

To turn off Annotations, select No Tool from the drop down menu, or click Esc.

All annotations are deleted from the customer's screen when the session terminates.