JIRA Service Desk Server

Integrated Remote Support for JIRA Help Desk Ticketing System

Support and IT organizations using JIRA Service Desk Server can integrate with Bomgar so that a technician can see what the user can see, and take control of his computer in order to solve the problem. The visualization of the remote screen reduces onsite visits, avoids telephone assistance and help technicians react more efficiently and solve more incidents from the first call as demands rise.

JIRA Service Desk Capabilities with Bomgar