Integrated Remote Support for ISILOG

Integrated Remote Support and Secure Chat for ISILOG

Support and IT organizations using ISILOG can integrate with Bomgar so that a technician can see what the user can see, and take control of his computer in order to solve the problem. The visualization of the remote screen reduces onsite visits, avoids telephone assistance and help technicians react more efficiently and solve more incidents from the first call as demands rise.