Privacy Policy

BeyondTrust’s Privacy Commitment

BeyondTrust Software, Inc. (BeyondTrust) is committed to protecting the privacy of our website visitors. We want to provide a safe, secure user experience. We will use commercially reasonable efforts to ensure that the information you submit to us remains private, and is used only for the purposes as set forth herein. This notice applies to all information collected or submitted on the BeyondTrust website.

Information About All BeyondTrust Visitors

In general, we gather information about all of our users collectively, such as what areas users visit most frequently and what services users access the most. We only use such individual data for internal use purposes anonymously and in the aggregate. This information, for example purposes, and without limitation, helps us determine what is most beneficial for our users, and how we can continually create a better overall experience for you. We may share this information with our partners, but individually and in the aggregate, only in the aggregate, so that they too may understand how BeyondTrust visitors use our site, so they may create a better overall experience for you, as well, and for processing production information and ordering requests.

Information About You Specifically

When you download a product or request white papers or other materials from us, we may need more specific information about you, such as name, company, address, e-mail address, telephone number, etc. If you have been referred from a partner site, we may need to collect information about you to satisfy our commitment with our partner.

General Information Disclosure

Except as described in this privacy policy, we do not disclose information about your individual visits to BeyondTrust, or personal information that you provide, such as your name, address, e-mail address, telephone number, etc., to any outside parties, except when we believe it is required by law or to protect BeyondTrust, our users or others, or in order to fulfill our responsibilities to you or to. However, we may record and share aggregated information with our partners. In addition, if you input your information on a co-branded registration page, such as a referring page from a BeyondTrust partner, then your information becomes the property of both BeyondTrust and the partner. In that instance, the use of your personal information by our partner will be subject to the privacy policy of that company and BeyondTrust is not responsible for their use of your personal information.

We may employ other companies and individuals to perform functions on our behalf. Examples may include hosting our web servers, analyzing data, providing marketing assistance, and providing customer service. These other companies may have access to your personal information as necessary to perform their functions, but they may not share that information with any third party.

What Are Cookies and How Do We Use Cookies?

“Cookies” are a feature of web browser software that allows web servers to recognize the computer used to access a website. They are small pieces of data that are stored by a user’s web browser on the user’s hard drive. Information gathered through cookies and web server logs may include information such as the date and time of visits, the pages viewed, time spent at the website, and the websites visited just before and just after our website. Cookies can remember what information a user accesses on one web page to simplify subsequent interactions with that website by the same user or to use the information to streamline the user’s transactions on related web pages. This makes it easier for a user to move from web page to web page and to complete commercial transactions over the Internet. Cookies should make your online experience easier and more personalized.

We use website browser software tools such as cookies and web server logs to gather information about our website users’ browsing activities in order to constantly improve our website and better serve our users of this website. This information assists us to design and arrange our web pages in the most user-friendly manner and to continually improve our website to better meet the needs of our users and prospective users. We do not use these technologies to capture your individual e-mail address or any personally identifying information about you although they do permit us to send focused online banner advertisements or other such responses to you.

If you have turned off all cookies, you may not be able to access all of the libraries on our website, and be advised, certain features will not be available if cookies are turned off.

Use of Forums, Blogs and Public Communication

Public Communication means a discussion group, forum, chat area, bulletin board, news group, blog, wiki, letter to BeyondTrust, its webmaster or employees, e-mail function, or other service in connection with which you can upload, email, post, publish or otherwise transmit Content. You agree not to upload, email, post, publish, distribute or otherwise transmit through a Forum any Content that: (a) is false or misleading; (b) is defamatory; © is harassing or invades another’s privacy, or promotes bigotry, racism, hatred or harm against any group or individual; (d) is obscene; (e) infringes another’s rights, including but not limited to intellectual property rights; (f) constitutes unsolicited bulk e-mail, “junk mail,” “spam” or chain letters; or (g) violates any applicable laws or regulations.

Forums shall be used in a noncommercial manner only. You shall not upload, email, post, publish, distribute or otherwise transmit any Content containing a solicitation of funds, promotion, advertising, solicitation for goods or services, or other commercial matter. You agree not to solicit other users of the Site to use or join or become members of any commercial online or offline service or other organization. Except where expressly authorized by BeyondTrust, you agree not to collect or store personal data about other users.

By uploading, emailing, posting, publishing or otherwise transmitting Content to any Forum or submitting any Content to BeyondTrust, you automatically grant (or warrant that the owner of such rights has expressly granted) BeyondTrust a worldwide, perpetual, royalty-free, irrevocable, nonexclusive, fully sub licensable right and license to use, reproduce, modify, adapt, publish, transmit and distribute such Content in any form, medium, or technology now known or later developed. In addition, you warrant that all so-called moral rights in the Content have been waived. BeyondTrust has no obligation to monitor Forums or participate in Forums. However, BeyondTrust reserves the right to review Forum Content and remove any Content at its sole discretion.

Privacy Policies of Linked Websites and Advertisers

Our website may contain links to other websites, as well as advertisements from companies with their own websites. These other websites may not have privacy policies, and we are not responsible for the privacy practices or the content of such websites. If you have any questions about how these other websites use your information, you should contact them directly.

California Privacy Rights

California Civil Code Section 1798.83 permits those customers that are California residents to request certain information regarding our disclosure of your personal information to other parties for their direct marketing purposes. To make such a request, please send an email to or by calling BeyondTrust at (818) 575-4000 and ask to speak with someone in our marketing department.

Employees, Access, Training and Expectations

Our corporate values, ethical standards, policies and practices are committed to the protection of customer information. In general, our business practices limit employee access to confidential information and limit the use and disclosure of such information to authorized persons and processes.

Merger, Sale or Change in Control

In the event that BeyondTrust (and/or its assets) is acquired by or merged with a third party entity, we reserve the right, in any of these circumstances, to transfer or assign the information we have collected from you as part of such merger, acquisition, sale, or other change of control.


In the future, we may make changes to this Privacy Policy. The revised Privacy Policy will be displayed via a link on this website so that you will know what types of information we gather and the categories of other parties with whom we may share the information.

Last Updated

This Privacy Policy was last updated in December, 2007.