Sysbus.eu - New BeyondTrust Remote Support Admin Interface and Functionality Enhances Service Desk Efficiency and Scale (German)

BeyondTrust released BeyondTrust Remote Support 22.3. The enterprise solution’s latest version introduces new admin capabilities to improve time to value and introduce more granular and integrated support for complex environments and large deployments.

“Service desk personnel need more granularity of permissions to support the diverse needs of in-office and remote workers, as well as third-party vendors,” said Tal Guest, Senior Director of Product Management at BeyondTrust. “BeyondTrust Remote Support is addressing an expanded remote workforce business environment by enabling service desk representatives to obtain and analyze more information to streamline their job. This not only helps admins, but it also ensures users receive the help they need as quickly as possible.”

Read the full story here: https://www.sysbus.eu/?p=22341