Locking down a network is one way to keep data secure, but such extreme measures are impractical when employees and vendors require remote access to networks and servers to do their job. The trick is finding a way to provide the necessary access with minimal risk.

Amoco Federal Credit Union, a major financial services organization in the Houston/Galveston area, has managed to achieve the right balance of access and security. One of the most significant changes has been the adoption of a secure access solution that defines how privileged users connect to a system and granularly controls their access rights without hindering their work.

"Until five years ago, we were using a free app for a help desk to remote employees," recalls Tommy Green, vice president of information systems and technology (IS&T) for Amoco. "It allowed screen sharing, but it didn't record who was doing what. So if a problem arose, there was no way to determine who caused it." Read more