Privileged Access Management vendor BeyondTrust released the latest version of BeyondTrust Remote Support. Version 22.2 builds upon the existing Microsoft Teams integration and introduces screen sharing via 1:1 chat. Multi-portal support is introduced, as well as custom greetings, and instance customization for Remote Support users. In addition, a new Remote Support External Jump Groups integration with BeyondTrust Password Safe provides users with a simple workflow that extends access capabilities via SSH and RDP. The new release extends the capabilities of Remote Support further into the systems and processes that service desks uses every day. Remote Support 22.2 improves support technicians’ and admins’ ability to conveniently and securely access systems, while furthering the goal of least privilege, to strengthen an organization’s security posture.

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