Help Net Security – BeyondTrust Remote Support 22.3 Enhances Service Desk Efficiency

“Service desk personnel need more granularity of permissions to support the diverse needs of in-office and remote workers, as well as third-party vendors,” said Tal Guest, Senior Director of Product Management at BeyondTrust. “BeyondTrust Remote Support is addressing an expanded remote workforce business environment by enabling service desk representatives to obtain and analyze more information to streamline their job. This not only helps admins, but it also ensures users receive the help they need as quickly as possible.”

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