“Procuring new tools will require organizational changes. But it is important to remember that a process change may require a cultural upheaval. This goes beyond mere education of staff to enable them to use the new tool. People, processes, and technology must all work in harmony to add value. Get this part wrong and return on investment will be negatively impacted and the project may even fail.”

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Prefers reduced motion setting detected. Animations will now be reduced as a result.