“In addition to making it clear that being attacked is a matter of when, rather than if, the messaging also calls for ensuring cyber insurance is up-to-date and that back-ups and external legal counsel are all available to help with the clean-up. In this age, it is impossible to protect against all attack vectors that could lead to ransomware and other types of hacking attempts. Security teams can build the best defence possible, but need to have appropriate response steps in place, because it can happen to anyone, and at any time.”