Bomgar lets end users get technical support by allowing them to initiate a screen sharing session by visiting a link provided to them by the support agent. When an end user solicits help via Bomgar, they can elect to allow the support agent the ability to control their screen in order to fix the problem. Bomgar is most known for their remote access solutions that are commonly used in enterprises around the world. Did you know that Bomgar also offers identity management suites?

In fact, Bomgar calls itself the leader in secure access solutions and their latest offering is described as a Privileged Access Management solution, which gives administrators granular insights into the security metrics of your organizations. Read more.