Ridgeland, MS (PRWEB) —  Bomgar Corporation, a leading provider of appliance-based remote support software, announced the close of its strongest quarter to date and was ranked No. 84 on the 2009 Technology Fast 500™.  The company attributes revenue growth to an uptick in demand for remote support software that allows IT to improve support productivity and reduce costs.  It is also the second year in a row Bomgar was recognized by Deloitte as one of the 500 fastest growing technology companies in North America.  This year’s   rankings are based on percentage of fiscal year revenue growth during   2004 to 2008, where Bomgar grew 2,133 percent.

“By providing a solution that increases first call resolution,  reduces incident handling time – and virtually eliminates the need for onsite tech support visits – IT organizations can dramatically reduce operating expenses,” said Joel Bomgar, Bomgar Corporation’s CEO and founder.  “This is especially important during a recession as organizations are forced to do more with less.  The fast ROI appeal of our appliance-based deployment model has enabled Bomgar to grow at a record pace, and we are honored to once again be ranked on Deloitte’s Technology Fast 500.”

The Bomgar Box is a secure platform for virtualizing IT support   operations and enables technicians to be in more places and on more   systems than possible with an on-site approach. Its solution is   purpose-built to arm IT technicians with the online tools necessary to   eliminate the frustration of phone-only tech support.  With Bomgar,  technicians can view an end user screen and handle multiple support   sessions at once to quickly troubleshoot technical issues on-demand.

The company is uniquely positioned in the marketplace with its secure   appliance-based remote support solution that minimizes the overall cost of IT support. The Bomgar Box provides platform support for a range of operating systems and devices (i.e. Windows, Mac, Linux,  SmartPhones),  and offers out-of-the-box integration with BMC Remedy and HP Service Center and Service Manager. Typically customer ROI cycles are seen within 3-6 months.