- Bomgar will present how to enhance the customer support experience through integrating chat with remote support and other solutions.
- Bomgar is exhibiting its Secure Access solutions for service and support organizations at booth No. 16.
Tweet This: Learn from @Bomgar at #TSW16 how chat & integrated remote support enhances the customer experience: https://goo.gl/2QlzY0. @TSIACommunity
Atlanta, GA – October 18, 2016 – Bomgar, a leader in secure access solutions, is presenting at the Technology Services World Expo being held in Las Vegas, Nevada, October 17 - 19. Bomgar will lead a session featuring tips for enhancing the customer support experience through integrated chat technology. Although chat is an excellent channel to improve service desk productivity, when organizations implement it as a standalone solution, they often fail to realize its full potential and ROI. This session will outline how to the increase the value and power of chat through integration with your current environment, and offer real-world examples of successful chat implementations.
- Who: Doug Patel (Solutions Engineer)
- What: Screen Sharing is Worth 1,000 Chats
- When: October 18, 2016; 2:40 – 3:20 PM PDT
- Where: Las Vegas (MGM Grand Resort)
An exhibitor of the event, Bomgar is also showcasing its remote support and chat solutions at booth No. 16. Learn more about Bomgar’s chat support technology and Ten Steps to Reap the Rewards of Chat Support on www.bomgar.com.
Bomgar is the leader in Secure Access solutions that empower businesses. Bomgar’s leading remote support, privileged access management, and identity management solutions help support and security professionals improve productivity and security by enabling secure, controlled connections to any system or device, anywhere in the world. More than 10,000 organizations across 80 countries use Bomgar to deliver superior support services and reduce threats to valuable data and systems. Bomgar is privately held with offices in Atlanta, Jackson, Washington D.C., Frankfurt, London, Paris, and Singapore. Connect with Bomgar at www.bomgar.com, the Bomgar Blog, or on Facebook, Twitter and LinkedIn.