iPhone, Android tablet and Android phone users now have an option to access, view and fix a remote computer or mobile device directly from their tablet or smartphone using Bomgar's collaborative remote support representative console.

The new mobile rep consoles are designed for the Bomgar's suite of mobile rep consoles, which also include the popular iPad Rep Console. This can be specifically helpful to technicians to offer support from anywhere at any time and support organizations to enhance efficiency and flexibility, resulting in faster time-to-resolution and more satisfied customers.