• AMOCO Federal Credit Union enables secure, non-VPN access for vendors and internal users to support core banking and other network systems.
  • Using Bomgar Privileged Access, AMOCO can control how individual privileged users connect to a system as well as their access rights without hindering the work they need to perform their jobs.

Tweet This: @AMOCOFCU uses @Bomgar to give vendors & internal users secure, non-VPN access to support core systems & networks https://goo.gl/dKKz8X.

Atlanta, GA – May 22, 2017 – Bomgar, a leader in secure access solutions, today announced that AMOCO Federal Credit Union is using its secure access solutions to securely support the organization’s networks and infrastructure, without sacrificing productivity. AMOCO has a diversified membership that includes 554 local sponsor companies and 79,000 members located throughout the country. With $800 million in assets, AMOCO is recognized as one of the largest credit unions in the Houston/Galveston area.

As a regulated financial services organization, AMOCO's Information Systems and Technology (IS&T) department has the ongoing responsibility to ensure the security and integrity of the organization's network, systems and data. To meet these requirements, the IS&T department had been using Bomgar Remote Support with an on-premises appliance deployment for several years. Extremely satisfied with Bomgar's Remote Support, including its time-saving Chat and File transfer features and intuitive Web Rep Console, IS&T management learned that Bomgar offers Privileged Access and immediately saw the solution's potential to heighten the organization's security even more.

"Our organization has grown dramatically over the last ten years, so we needed to significantly intensify our focus on security measures to keep pace and ensure compliance," said Tommy Green, vice president of IS&T for AMOCO Federal Credit Union. "We have approximately six vendors and 14 internal users that need access to our servers to support core banking and other network systems, and we wanted to enhance our security protocol for that access. We immediately saw that with Bomgar Privileged Access, we could tighten our control over what privileged users could and could not do while on our network, as well as audit their actions. It's a far superior approach than just giving them unrestricted VPN access."

With Bomgar Privileged Access, Green and the rest of the IS&T management team can define how each privileged user connects to a system as well as granularly control their access rights without hindering their work. Sessions can be monitored in real time and are recorded so that they can be reviewed at any time.

"We prefer to share individual sessions with vendors rather than giving them persistent access," said Paul Ladd, systems and security manager for AMOCO. "That way, their access will be disabled when they are done with a project. We also use two factor authentication for added security with each session. Bomgar Privileged Access gives us a lot of options for defining access parameters."

AMOCO's IS&T team values the ease with which they can do their work with Bomgar Privileged Access. Additionally, they’re currently in the process of integrating Privileged Access with Bomgar Vault to improve password management and security for privileged users, and reduce cyber breach risk.

Green couldn't be happier with the security enhancements that Bomgar has made possible for AMOCO. "Everybody tries to sell you the world and then gives you a little bit. Bomgar is different. They have given us more than we even knew was possible."

For a full case study about AMOCO Federal Credit Union’s use of Bomgar, please visit: www.bomgar.com/resources.

About Bomgar

Bomgar is the leader in Secure Access solutions that empower businesses. Bomgar’s leading remote support, privileged access management, and identity management solutions help support and security professionals improve productivity and security by enabling secure, controlled connections to any system or device, anywhere in the world. More than 12,000 organizations across 80 countries use Bomgar to deliver superior support services and reduce threats to valuable data and systems. Bomgar is privately held with offices in Atlanta, Jackson, Washington D.C., Frankfurt, London, Paris, and Singapore. Connect with Bomgar at www.bomgar.com, the Bomgar Blog, or on Facebook, Twitter and LinkedIn.