BeyondTrust Remote Support 18.2 - Q2 2018

Highlights of BeyondTrust 18.2 - Remote Support

Updates for Support Administrators

• BeyondTrust Vault Add-On
• Click-to-Chat Enhancements
• Customizable Issue Submission Fields
• Faster Jump Client Reconnect
• Idle Timeout Warning for /login
• Improved License History Report
• Public Portal Scheduling Options

Updates for Support Representatives

• Command Shell Improvements
• Direct Web Rep Console Login
• Rep Console User Interface Visual Enhancements

BeyondTrust Remote Support 18.2 Documentation (PDFs)

• BeyondTrust Support 18.2 What's New
• BeyondTrust Support 18.2 Available Features
• BeyondTrust Support 18.2 Feature Compatibility Chart
• BeyondTrust Support 18.2 Representative Guide
• BeyondTrust Support 18.2 Web Representative Guide
• BeyondTrust Support 18.2 Administrative Interface
• BeyondTrust Cloud Support 18.2 Admin Interface
• BeyondTrust Support 1.18.0 API Programmer's Guide