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BeyondTrust Remote Support 18.2 - Q2 2018

Highlights of BeyondTrust 18.2 - Remote Support

Updates for Support Administrators

  • BeyondTrust Vault Add-On
  • Click-to-Chat Enhancements
  • Customizable Issue Submission Fields
  • Faster Jump Client Reconnect
  • Idle Timeout Warning for /login
  • Improved License History Report
  • Public Portal Scheduling Options

Updates for Support Representatives

  • Command Shell Improvements
  • Direct Web Rep Console Login
  • Rep Console User Interface Visual Enhancements

BeyondTrust Remote Support 18.2 Documentation (PDFs)

  • BeyondTrust Support 18.2 What's New
  • BeyondTrust Support 18.2 Available Features
  • BeyondTrust Support 18.2 Feature Compatibility Chart
  • BeyondTrust Support 18.2 Representative Guide
  • BeyondTrust Support 18.2 Web Representative Guide
  • BeyondTrust Support 18.2 Administrative Interface
  • BeyondTrust Cloud Support 18.2 Admin Interface
  • BeyondTrust Support 1.18.0 API Programmer's Guide
  • TECH DOCS HOME
  • REMOTE SUPPORT HOME

 

BeyondTrust

BeyondTrust is the leader in Secure Access solutions that empower businesses. BeyondTrust's leading remote support, privileged access, and identity management solutions help support and security professionals improve productivity and security by enabling secure, controlled connections to any system or device, anywhere in the world. More than 20,000 organizations across 80 countries use BeyondTrust to deliver superior support services and reduce threats to valuable data and systems.

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