Support Team Issue Fields
These fields apply to the support_team_issue_added and support_team_issue_removed events.
Field | Value | Explanation |
---|---|---|
id |
string |
The unique identifier of this issue. |
issue |
string |
The description of the issue as displayed to the customer on the front-end survey. |
team:id |
string |
The unique identifier of the team to which this issue is assigned. |
team:name |
string |
The name of the team to which this issue is assigned. |