Support Team Issue Fields

These fields apply to the support_team_issue_added and support_team_issue_removed events.

Field Value Explanation

id

string

The unique identifier of this issue.

issue

string

The description of the issue as displayed to the customer on the front-end survey.

team:id

string

The unique identifier of the team to which this issue is assigned.

team:name

string

The name of the team to which this issue is assigned.