Support Button Profile Fields
These fields apply to the support_button_profile_added, support_button_profile_changed, and support_button_profile_removed events.
Field | Value | Explanation |
---|---|---|
desktop_shortcut |
1 or 0 |
1: The Support Button Profile will be deployed to the desktop as an Icon with a shortcut.
|
direct_access |
1 or 0 |
1: The customer can use the Support Button to start a session, in the queue where the Button is displayed.
|
id |
string |
The unique identifier of the Support Button Profile. |
menu_shortcut |
1 or 0 |
1: The Support Button Profile will be deployed to the customer’s system as a program available to select in the programs menu.
|
name |
string |
The name of the Support Button Profile. |
short_title |
string |
The short title of the Support Button Profile. |
title |
string |
The title of the Support Button Profile. |