Exit Survey Question Fields
These fields apply to the cust_exit_survey_question_added, cust_exit_survey_question_changed, cust_exit_survey_question_removed, rep_exit_survey_question_added, rep_exit_survey_question_changed. and rep_exit_survey_question_removed events.
| Field | Value | Explanation |
|---|---|---|
|
html:class |
string |
The unique identifier of the canned script to which this category is being applied. |
|
html:id |
string |
The name of the canned script to which this category is being applied. |
|
html:style |
string |
The name of the category being applied to this canned script. |
|
id |
string |
The unique identifier for this question. |
|
label:[language] |
localized string |
The question text that will be displayed to the user. |
|
name |
string |
The internal name used for formatting of this question. |
|
order |
integer |
The order in which this question will be displayed, starting from 0. |
|
report_header:[language] |
localized string |
The header for this question to display in exit survey reports. |
|
required |
1 or 0 |
1: The representative is required to answer this question before closing the session.
|
|
select:multiple |
1 or 0 |
1: Multiple selections are allowed.
|
|
text:maxlength |
integer |
The maximum number of characters that can be entered in the text box. |
|
text:size |
integer |
The width of the text box. |
|
textarea:cols |
string |
The number of columns in the text area. |
|
textarea:rows |
string |
The number of rows in the text area. |
|
type |
checkbox |
The type of question being added, modified, or removed. |
