Canned Message Fields

These fields apply to the canned_message_added, canned_message_changed, and canned_message_removed events.

Field Value Explanation

category:id

string

The unique identifier of the category to which this canned message is assigned.

category:name

string

The name of the category to which this canned message is assigned.

id

string

The unique identifier of this canned message.

message

string

The text of this canned message.

title

string

The title of this canned message.