Prerequisites for the BeyondTrust Remote Support Integration with Delinea Secret Server


You must purchase this integration separately for both your Remote Support software and your Delinea solution. For more information, contact BeyondTrust's Sales team.

To complete this integration, please ensure that you have the necessary software installed and configured as indicated in this guide, accounting for any network considerations. The integration is provided in the form of a plugin (ZIP archive containing the necessary DLL files and other supporting files) for use within BeyondTrust's Endpoint Credential Manager (ECM).

Please ensure you have acquired the proper version of the ECM to be compliant with the version of BeyondTrust Remote Support in use, and install the ECM according to the instructions in Configure the Delinea Secret Server Plugin for Integration with BeyondTrust Remote Support.

Applicable Versions

  • BeyondTrust Remote Support: 15.x and later
  • Delinea Secret Server: 8.9.0 and later

Network Considerations

The following network communication channels must be open for the integration to work properly.

Outbound From Inbound To TCP Port # Purpose
ECM Server BeyondTrust Appliance B Series 443 ECM calls to the BeyondTrust API.
ECM Server Delinea Secret Server


ECM calls to Secret Server web services.

The ECM can be obtained only with a paid BeyondTrust integration service.