Change Settings and Preferences in the iOS Rep Console
To change your settings, tap the Menu button in the upper right hand corner of the screen.
You can choose if your display name should appear in the list of logged in representatives on the public site.You also can log out of the representative console.
The Play Sound Effects setting allows you to play audible alerts for certain events that occur within the representative console.
For more information about Equilibrium and session assignment, please see Equilibrium for Automatic Session Routing.
If Audible Alerts is on, your device will play audible alerts for certain events that occur within the representative console.
If Absolute Mouse Pointer Position is turned off, you must place your finger on the mouse pointer and drag to move the mouse. Tap and hold to locate the mouse pointer when absolute positioning is turned off. If it is turned on, you can place the mouse pointer wherever your finger touches the screen. When absolute positioning is turned on, tap and hold to open a fly-out menu from which you can choose to left-click, right-click, or double-click. Traditional click methods still apply.