Install the Representative Console on iOS
The BeyondTrust representative console for iOS is available for free download from the Apple App Store. From your iOS device, search the App Store for "BeyondTrust Representative Console" and then install the app.
If your company uses an Enterprise App Store to distribute apps, contact BeyondTrust Technical Support to make the BeyondTrust representative console app available through your Enterprise App Store.
To run the BeyondTrust representative console on your device, your iOS device must be running iOS 8.0+.
Only the BeyondTrust representative console can be used with a Remote Support site. The BeyondTrust representative console cannot be used to connect to a Privileged Remote Access site, nor can the BeyondTrust access console be used to connect to a BeyondTrust Remote Support site.
Your Secure Remote Access Appliance must be equipped with a valid SSL certificate signed by a certificate authority.