Representative Console for iOS

BeyondTrust enables you to support your customers remotely by connecting to them through the Secure Remote Access Appliance.This guide is designed to help you install BeyondTrust onto your iOS device and understand the features of the iOS representative console.

Note that each section begins with screenshots of both an iPad and an iPhone. After that, because the functionality is generally the same, only the iPad is shown. In cases where the functionality differs significantly, both devices are shown.

Use this guide only after an administrator has performed the initial setup and configuration of the Secure Remote Access Appliance as detailed in the Secure Remote Access Appliance Hardware Installation Guide. Once BeyondTrust is properly installed, you can begin supporting customers immediately. Should you need any assistance, please contact BeyondTrust Technical Support at beyondtrust.com/docs/index.htm#support.