Screen Share with the Remote Computer from the Android Rep Console

From the Screen Sharing page, touch the Play button at the top of the screen to request view and control of the remote system. Once the customer has granted permission, the remote desktop appears in your display. You have full mouse and keyboard control of the remote system, enabling you to work on the remote computer as if you were physically present.

• Tap once to left-click.
• Double-tap to double-click.
• Place your finger on the cursor and drag to navigate the mouse.
• Double-tap an item and then drag to drag and drop.
• Pinch to view the remote screen at a scaled size or at its full resolution. Zoom occurs where the fingers are placed, regardless of the current pointer location.
• Tap with two fingers to right-click.
• Scroll the mouse wheel by dragging with three fingers.
• Tap with three fingers to toggle the keyboard.
• Tap and hold to locate the cursor.

 

Screen Sharing Tools

		Request or stop screen sharing.
Screen Sharing
		View a quick reference of screen sharing gestures.
	Help
		Access the keyboard in order to type on the remote screen.
	Keyboard
		Perform a special action on the remote system. Based on remote operating system and configuration, available tasks will vary. When operating in elevated mode, some actions can be run in System context. Alternatively, provide an administrative user's credentials to perform a special action in that user context. Canned scripts available to the user appear in a fly-out menu.
	Special Actions
		View the remote desktop in full screen mode. To return to the interface view, touch the Back key.
	Full Screen
		Gain access to actions like setting the monitor display, selecting the screen sharing quality, rebooting remote systems, etc.
	Options