Advanced Support: Contact BeyondTrust Technical Support
The Advanced Support section gives you contact information for your BeyondTrust Technical Support team and also allows an appliance-initiated support tunnel back to BeyondTrust Technical Support, enabling quick resolution of complex issues.
If the A Support Session with BeyondTrust Corporation in progress section is visible, BeyondTrust Technical Support has an active session taking place with your BeyondTrust Appliance B Series. The Duration column indicates how long BeyondTrust Technical Support has been in session with your B Series Appliance. To stop the session, click Terminate, and the tunnel between your B Series Appliance and BeyondTrust Technical Support closes.