Send Information to BeyondTrust Technical Support
While building your software package, BeyondTrust Technical Support encodes your B Series Appliance's DNS hostname and SSL root certificate into the software. Before BeyondTrust Technical Support can build your software, you must send them the items listed below.
- DNS hostname (fully qualified domain name) of the B Series Appliance (e.g., support.example.com).
- SSL root certificate or self-signed SSL certificate. This is obtained from the /appliance > Security > Certificates page. Export the certificate portion with matching Issued To and Issued By fields.
- Screenshot of the /appliance > Status > Basics page.