Send B Series Appliance Information to BeyondTrust Technical Support

The BeyondTrust Technical Support encodes your B Series Appliance's DNS hostname and SSL root certificate into the software.

Once you have configured your hostname, created a signed SSL Certificate, and accessed the /appliance interface during network configuration, send BeyondTrust Technical Support the items listed below.

  1. DNS hostname (fully qualified domain name) of the B Series Appliance (e.g.,
  2. SSL root certificate or self-signed SSL certificate. This is obtained from the /appliance > Security > Certificates page. Export the certificate portion with matching Issued To and Issued By fields.
  3. Screenshot of the /appliance > Status > Basics page.

BeyondTrust Technical Support can now build your complete software package, and register your appliance for future updates.