Security

Certificates: Create and Manage SSL Certificates

The tab header in /appliance which is highlighting the Security :: Certificates option.

Manage SSL certificates, create certificate requests, and import certificates signed by a certificate authority.

Certificate Installation

The BeyondTrust Cloud Appliance comes with a pre-installed certificate signed by a certificate authority (CA). This certificate validates the *.bomgarcloud.com domain. If you wish to change the fully qualified domain name (FQDN) of your appliance, you must install a CA-signed certificate which validates your new FQDN. To do this, you must create a certificate signing request (CSR) from the BeyondTrust Cloud Appliance as described below, or use Let's Encrypt to obtain a certificate. If you choose a custom hostname for your appliance, you may use the built-in Let's Encrypt functionality for your SSL certificate.

For more information on certificates, see SSL Certificates and BeyondTrust.

Let's Encrypt

Let's Encrypt issues signed certificates which are valid for 90 days, yet have the capability of automatically renewing themselves indefinitely. In order to request a Let's Encrypt certificate, or to renew one in the future, you must meet the following requirements:

  • The DNS for the hostname you are requesting must resolve to the appliance.
  • The appliance must be able to reach Let's Encrypt on TCP 443.
  • Let's Encrypt must be able to reach the appliance on TCP 80.

For more information, please see letsencrypt.org.

Security :: Let's Encrypt Certificates

To implement a Let's Encrypt certificate, In the Security :: Let's Encrypt™ Certificates section:

  • Enter the fully qualified domain name (FQDN) of the appliance in the Hostname field.
  • Use the dropdown to choose the certificate key type.
  • Click Request.

As long as the above requirements are met, this results in a certificate that will automatically renew every 90 days once the validity check with Let's Encrypt has completed.

The appliance starts the certificate renewal process 30 days before the certificate is due to expire and requires the same process as the original request process does. If it has been unsuccessful 25 days prior to expiry, the appliance sends daily admin email alerts (if email notifications are enabled). The status will show the certificate in an error state.

 

Because DNS can apply only to one appliance at a time, and because an appliance must be assigned the DNS hostname for which it makes a certificate request or renewal request, we recommend that you avoid use of Let's Encrypt certificates for failover appliance pairs.

 

Other CA-Issued Certificates

To create a certificate request:

Security :: Other Certificates

  • Locate the Security :: Other Certificates section and click Create.

Security :: Certificates :: New Certificate

  • In Certificate Friendly Name, enter a name you will use to identify this certificate.
  • From the Key dropdown, choose the Existing Key of your *.bomgarcloud.com certificate.
  • Enter the remaining information pertaining to your organization.
  • In the Name (Common Name) field, enter a descriptive title for your BeyondTrust site.
  • In the Subject Alternative Names section, enter your BeyondTrust site hostname and click Add. Add a SAN for each DNS name or IP address to be protected by this SSL certificate.

 

DNS addresses can be entered as fully qualified domain names, such as access.example.com, or as wildcard domain names, such as *.example.com. A wildcard domain name covers multiple subdomains, such as access.example.com, and so forth.

Click Create Certificate Request.

Security :: Import Certificate

To use a CA-signed certificate, contact a certificate authority of your choice and purchase a new certificate from them using the CSR you created in BeyondTrust. Once the purchase is complete, the CA will send you one or more new certificate files, each of which you must install on the Secure Remote Access Appliance.

To upload your new certificate files, click Import. Browse to the first file and upload it. Repeat this for each certificate sent by your CA. Often, a CA will not sent their root certificate, which must be installed on your Secure Remote Access Appliance. If the root is missing, a warning appears beneath your new certificate: "The certificate chain appears to be missing one or more certificate authorities and does not appear to terminate in a self-signed certificate".

To download the root certificate for your appliance certificate, check the information sent from your CA for a link to the appropriate root. If there is none, contact the CA to obtain it. If this is impractical, search their website for their root certificate store. This contains all the root certificates of the CA, and all major CAs publish their root store online.

Usually, the easiest way to find the correct root for your certificate is to open the certificate file on your local machine and inspect its "Certification Path" or "Certificate Hierarchy". The root of this hierarchy or path is typically shown at the top of the tree. Locate this root certificate on the root store of your CA's online root store. Once done, download it from the CA's root store and import it to your Secure Remote Access Appliance as described above.

Certificates

A table showing a listing of all of the certificates that are available on the Secure Remote Access Appliance in the /appliance interface.

View a table of SSL certificates available on your appliance.

 

 

For connections that do not supply a Server Name Indication (SNI) or supply an incorrect SNI, select a default SSL certificate from the list to provide for these connections by clicking the button under the Default column. The default SSL certificate cannot be a self-signed certificate nor the default Secure Remote Access Appliance certificate provided for initial installation.

To learn more about SNI, please see Server Name Indication.

 

Security :: Certificates :: Edit Certificate Configuration

Click a certificate name to view details and manage its certificate chain.

 

Security :: Other Certificates :: Select Action

To export one or more certificates, check the box for each desired certificate, select Export from the dropdown at the top of the table, and then click Apply.

 

Security :: Certificates :: Export

If you are exporting only one certificate, you immediately can choose to include the certificate and/or the certificate chain if available. Click Export to start the download.

 

Security :: Certificates :: Export

If you are exporting multiple certificates, you will have the option to export each certificate individually or in a single PKCS#7 file.

When selecting to export multiple certificates as one file, click Continue to start the download. With this option, only the actual certificate files will be exported, without any certificate chains.

 

Security :: Certificates :: Export

To include certificate chains in the export, select individual export and click Continue to view all selected certificates. For each listing, choose to include the certificate and/or the certificate chain if available. Click Export to start the download.

 

Security :: Other Certificates :: Select Action

To delete one or more certificates, check the box for each desired certificate, select Delete from the dropdown at the top of the table, and then click Apply.

Under normal circumstances, a certificate should never be deleted unless it has already been successfully replaced by a working substitute.

 

Security :: Certificates :: Delete

To confirm accuracy, review the certificates you wish to delete, and then click Delete.

 

Certificate Requests

Certificate Requests

View a table of pending requests for third-party-signed certificates. Click a certificate request name to view details.

 

Security :: Certificates :: View Request

The detail view also provides the request data you will give your preferred certificate authority when requesting a signed certificate.

If you are renewing a certificate, use the same certificate Request Data that was used for the original certificate.

 

Certificate Requests :: Select Action

To delete one or more certificate requests, check the box for each desired request, select Delete from the dropdown at the top of the table, and then click Apply.

 

Security :: Requests :: Delete

To confirm accuracy, review the certificate requests you wish to delete, and then click Delete.

 

Keys

Security :: Keys

View a table of private keys associated with certificates and certificate requests on your appliance. Click a linked certificate name or request name to view details about that associated item.

 

Security :: Keys :: Select Action

To export one or more private keys, check the box for each desired key, select Export from the dropdown at the top of the table, and then click Apply.

 

Security :: Keys :: Export

For each private key you are exporting, choose if you want to include an associated certificate. If the key applies to more than one certificate, select which certificate to include. Certificate requests cannot be included in the export. Optionally, secure the private key with a passphrase. Click Export to start the download.

 

Security :: Keys :: Select Action

To delete one or more private keys, check the box for each desired key, select Delete from the dropdown at the top of the table, and then click Apply.

 

Security :: Keys :: Delete

To confirm accuracy, review the private keys you wish to delete, and then click Delete.