Download the BeyondTrust Support Client and BeyondTrust Jump Client Apps
To receive support, customers can download the BeyondTrust Support Client and BeyondTrust Jump Client apps for free from the Google Play Store.
- Have the customer search in Google Play, from their Android device, for the BeyondTrust Support and BeyondTrust Jump Client. Select the application.
- Alternately, customers can go directly to these links:
- Click Install.
- Once the application has installed, the customer should open the application and accept the required permissions.
The Support+ Client includes all the features of the Support Client. However, devices can have both clients installed. If both clients are installed, users must select Support or Support+ when using a link to enter the support portal. Select Support+ to enable file transfer.