Representatives: View Logged In Reps and Send Messages



Logged In Representatives

View a list of representatives logged into the representative console, along with their login time and whether they are running support or presentation sessions.

Terminate Session

You can terminate a representative's connection to the representative console.

Send Message to Representatives

Send a message to all logged-in representatives via a pop-up window in the representative console.

Extended Availability Representatives

View representatives who have extended availability mode enabled. Enabling extended availability mode does consume a license.

Disable Extended Availability

You may disable a representative's extended availability in order to free up a license.