Report Fields

These fields apply to the support_session_report_generated, support_session_detail_generated, support_session_summary_report_generated, and team_activity_report_generated events.

Field Value Explanation

api

1 or 0

1: The report query was made via the API.
0: The report query was not made via the API.

computer_name

string

The computer name filter used in the query, if specified.

end_time

date

The readable date and time of the last date to be included in the report, if date filters were specified.

end_timestamp

Unix timestamp

The exact timestamp of the last date to be included in the report, if date filters were specified.

external_key

string

The external key filter used in the query, if specified.

lseq

integer

The session sequence number used to query for a detailed session report, if specified.

lsid

string

The unique session identifier used to query for a detailed session report, if specified.

lsids

comma-separated strings

A comma-separated list of unique session identifiers used to query for multiple detailed session reports, if specified.

members_of_team_id

string

The unique identifier of the team used to filter the query to include only sessions that involved users who are members of the specified team.

members_of_team_name

string

The name of the team specified by members_of_team_id.

only_completed

1 or 0

1: The report contains only completed sessions.
0: The report contains both completed and uncompleted sessions.

primary_rep

1 or 0

1: The users specified by rep_id or members_of_team_id must be the primary users in the sessions returned.
0: The users specified by rep_id or members_of_team_id can be any participating user in the sessions returned.

private_ip

string

The private IP address filter used in the query, if specified.

public_ip

string

The public IP address filter used in the query, if specified.

rep_id

string

The user filter value, if specified. The value is either a unique user identifier, the string any, or the string none.

rep_name

string

The display name of the representative specified by rep_id, when applicable.

row_count

integer

The maximum number of rows to display at one time.

row_start

integer

The first row shown on this page of the report.

session_count

integer

The number of session detail reports returned in search results. This will be 0 or 1 for web requests and 0 or more for API requests.

start_time

date

The readable date and time of the first date to be included in the report, if any date filters were used.

start_timestamp

Unix timestamp

The exact timestamp of the first date to be included in the report, if any date filters were used.

team_id

string

The team filter value, if specified. The value is either a unique team identifier, the string all, or the string none.

team_name

string

The name of the team specified by team_id, when applicable.