Report Fields
These fields apply to the support_session_report_generated, support_session_detail_generated, support_session_summary_report_generated, and team_activity_report_generated events.
Field | Value | Explanation |
---|---|---|
api |
1 or 0 |
1: The report query was made via the API. |
computer_name |
string |
The computer name filter used in the query, if specified. |
end_time |
date |
The readable date and time of the last date to be included in the report, if date filters were specified. |
end_timestamp |
Unix timestamp |
The exact timestamp of the last date to be included in the report, if date filters were specified. |
external_key |
string |
The external key filter used in the query, if specified. |
lseq |
integer |
The session sequence number used to query for a detailed session report, if specified. |
lsid |
string |
The unique session identifier used to query for a detailed session report, if specified. |
lsids |
comma-separated strings |
A comma-separated list of unique session identifiers used to query for multiple detailed session reports, if specified. |
members_of_team_id |
string |
The unique identifier of the team used to filter the query to include only sessions that involved users who are members of the specified team. |
members_of_team_name |
string |
The name of the team specified by members_of_team_id. |
only_completed |
1 or 0 |
1: The report contains only completed sessions. |
primary_rep |
1 or 0 |
1: The users specified by rep_id or members_of_team_id must be the primary users in the sessions returned. |
private_ip |
string |
The private IP address filter used in the query, if specified. |
public_ip |
string |
The public IP address filter used in the query, if specified. |
rep_id |
string |
The user filter value, if specified. The value is either a unique user identifier, the string any, or the string none. |
rep_name |
string |
The display name of the representative specified by rep_id, when applicable. |
row_count |
integer |
The maximum number of rows to display at one time. |
row_start |
integer |
The first row shown on this page of the report. |
session_count |
integer |
The number of session detail reports returned in search results. This will be 0 or 1 for web requests and 0 or more for API requests. |
start_time |
date |
The readable date and time of the first date to be included in the report, if any date filters were used. |
start_timestamp |
Unix timestamp |
The exact timestamp of the first date to be included in the report, if any date filters were used. |
team_id |
string |
The team filter value, if specified. The value is either a unique team identifier, the string all, or the string none. |
team_name |
string |
The name of the team specified by team_id, when applicable. |