Deploy the BeyondTrust SRA Virtual Appliance into a VMware Environment

PRA Virtual Appliance Software Email

  1. Open the email you received from BeyondTrust Technical Support and click the link to download the BeyondTrust SRA Virtual Appliance OVA file.


Deploy OVF Template

  1. Log in to your virtual infrastructure client. You must use an account with permissions to deploy a virtual machine as an OVF template. Follow the process to deploy an OVF template.


Deploy OVF Template

  1. On the Select an OVF Template screen, select the BeyondTrust.ova file.


Deploy OVF Template: Review Details Screen

  1. Review the OVF template details.


End User License Agreement

  1. Read and accept the end user license agreement.


Name and Location

  1. Specify a name for this OVF template and select a location in the inventory to which you have rights.


Deployment Configuration

  1. Select a configuration of Small, Medium, or Large. This selection defines your default resource allocations. Choose your configuration based on your usage needs and available resources.


Resource Pool

  1. Select a resource pool to which you have rights.


Select Datastore

  1. Select the datastore on which you want the SRA Virtual Appliance to run. This is where the operating system and session data is stored.

Network Mapping

  1. Select the appropriate network mapping for your environment. Your SRA Virtual Appliance can function anywhere in your network with internet access. However, if you plan to access systems outside of your network, for optimum security we recommend that you place the SRA Virtual Appliance in a DMZ or outside of your internal firewall. Network location considerations are outlined in the table below.

    Network Location Considerations for B Series Appliances
    Network Location Advantages/Disadvantages

    Outside your firewall

    Does not require that ports 80 and 443 be open inbound for TCP traffic on your firewall. Simplifies the setup process significantly because both the representative and customer clients are built to resolve to a specific DNS; if your registered DNS resolves to a public IP address directly assigned to your B Series Appliance, no additional setup is required by you to initiate a session.


    May require additional setup depending on your router or routers.

    Inside your firewall

    Requires port forwarding on your firewall and possibly additional setup of your NAT routing and internal DNS.


Appliance License Key details.

  1. Go back to the email you received from BeyondTrust Technical Support and copy the Appliance License Key. In the Deployment Wizard, paste the key into the field.

If for some reason you are unable to provide the Appliance License Key at this time, you can manually enter it later, from the virtual machine console. We recommend that you enter the key now for the sake of simplicity.


Ready to complete

  1. Review your settings and click Finish.
  2. The SRA Virtual Appliance deploys in the location and with the resources you have specified.


For detailed information about network locations, please see The BeyondTrust Appliance B Series in the Network.

License and Sizing

Size CPU Memory Disk 1 Disk 2
(For up to 20 concurrent users and/or 1,000 Jump Clients and one concurrent session per user)
2 4GB 100GB n/a
(For up to 300 concurrent users and/or 10,000 Jump Clients and one concurrent session per user)
3 8GB 500GB n/a
(For up to 1,200 concurrent users and/or 125,000 Jump Clients and one concurrent session per user)
8 16GB 100GB 1000GB

If you anticipate having more than 1,000 concurrent users, please contact BeyondTrust Technical Support at to ensure that the resources allocated meet your needs.

Because the amount of data recorded for any given session varies drastically based on the type of data collected, the length of the session, and so forth, it is impossible to define how much storage space is needed to save data for a certain number of days. If your business must abide by data retention guidelines, we recommend either estimating the amount of space needed based on observation of your own data stores or using the BeyondTrust API or Integration Client to extract session data to an external store.

For troubleshooting purposes, BeyondTrust Technical Support may require your BeyondTrust SRA Virtual Appliance to be given reserved resources matching specifications in this document. Keeping that in mind, you are welcome to deviate from these specifications as you see fit.